The admission facilities are provided at the Nirmal Hospital Private Limited, Surat all the 24 Hrs, subject to availability of the bed. The patient would be admitted either under the care of the referring physician or to whom the patient has been referred.

In case a patient seeks direct admission he/she would be normally admitted under the full time specialist of the hospital or if necessary, assigned to a specialist as per disease condition.

The patients / relatives are advised to enquire and properly understand the bed charges as well as treatment charges before deciding to opt for a particular category of bed. The levied charges are under the following heads

The hospital is open to all without any distinction of caste, creed or religion. However, the hospital reserves the right to refuse admission to any patient without assigning any reason.

The Check in out time has been fixed as 12.00 Noon. Patient admitted any time before 12 .00 noon will have to pay one full day charge.

The hospital has an in-house 24 hrs. Pharmacy for providing drugs and other medical items. The patients have to procure the required drugs and items from the hospital pharmacy only. It is mandatory as per hospital policy. It is not permitted to procure the supplies from other sources. Whenever any item has been used in emergency from the hospital stock, the same shall be replaced by the patient.

The visiting hours have been fixed as below:

Two attendant passes will be issued to every patient at the time of admission. Not more than two attendants will be permitted to stay with the patients.

The patients and the relatives are advised to protect their cash and belongings. They should avoid wearing ornaments and should safe guard other valuable items like mobile phones etc. The hospital does not accept any responsibility for damage, theft or burglary.

The patients will be discharged normally after the doctor’s morning round. However a patient may be discharged at any time. The final bill of the hospital shall have to be paid in full before getting the discharge. Cheques are not accepted.

if a patient wishes to leave the hospital or get discharge against medical advice he/she shall have to settle the hospital bill in full and sign an undertaking about release of responsibility in favour of the hospital.

Patients holding a Mediclaim policy must inform about it at the time of admission. The Mediclaim form will be endorsed by the hospital after the discharge.

All accidents, burns, suspected poisoning, sudden death or “brought dead”, shall be notified to the police to complete the necessary legal process. Similarly wherever the doctor suspects foul play the police will be intimated.

In non-medico legal cases all the investigative films and reports in original will be provided to the patients. However in a medico legal case the original films, reports, case papers and other related documents shall be retained by the hospital for submission to the legal authorities.

In the unfortunate event of death, the hospital shall issue a death certificate in all the non medico legal cases. However, In medico legal cases the same shall be provided by the police only after the post mortem.

The facility of the T.V. in the wards and the rooms shall be provided between 6 A.M. to11 p.m. only. The patients and relatives are requested not to switch on T.V. between 11.00 P.M and.6.00 A.M.

A surcharge of 15% on the total amount of the bill shall be collected on all bills. This is meant to provide for maintenance and development of non-medical infrastructure and services.